1. Do these wheels come assembled?
Yes, your wheels will arrive ready to go right out of the box. We finish each wheel to a very exacting degree, and are limited only by the quality of the individual components that we work with.

You will still have to install your cog/cassette, tires and tubes, and rim strips, of course.


2. Do these wheels include skewers / quick release levers?
Yes, all hubs ship with their respective QR lever. For example, XT hubs ship with XT quick release levers, Ultegra hubs with Ultegra quick release levers. Front 20mm Through Axle hubs do not ship with a quick release lever.


3. Do you offer local pick-up?
Local pick-up is not available. We build and ship wheels from a commercial business address other than our registered address, and have optimized our business model for internet/phone orders specifically.


4. Who builds your wheels?
We do. You can purchase similarly equipped wheels elsewhere (Mavic 717 with XT hubs for example). In these instances, if you elect to buy such a wheel set from us, you are purchasing our labor and know how, as well as our buying power.

Beware of other places that offer well known rim and hub components, but use generic spokes and nipples to finish their wheels. It's a way to cut costs in order to match our pricing. We can offer the prices we do, because we focus on what we are good at: wheels. We're not stocking saddles, stems and handle bars that we can't sell. Our efficiencies are reflective in our attractive pricing.